“We were both impressed by your professional and person-centred approach to the
Assessment. As I mentioned at the time, I thought you asked some great
questions which opened up some good discussion with my father around his needs
and wishes; things that are important to him day to day”

“Yours and Ellie’s knowledge and experience really did shine through. This was
reflected in your detailed questions, general ‘thinking around’ aspects of my
father’s care and a ‘can do’ approach. We certainly both felt confident that my
dad would be in good hands! I
could see that my father was really engaged in the assessment process and
sensed that he knew you were really interested in him and what he had to
say.”

“I had done some reading around in preparation for your visit and did note that an
indicator of how good a Care company will be is how good the Management is and
how good practice will filter down through the workforce. I’m sure this will be
the case with your company”