Trust. Accountable. Nurturing. Dedicated.

A safe and caring team for you and your loved ones

Your satisfaction is our measure of success. We prioritize your well-being with personalized care and unwavering dedication

4.8/5
5 rating on Google
07376582753/07376582379
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Providing compassionate home care, to help you live your life to the fullest every day.

Welcome to T & I Home Care Ltd, where compassion meets excellence in Somerset. As a family-run enterprise, we take pride in providing top-notch home care services to our community, ensuring comfort, safety, and dignity for our clients. At T & I Home Care Ltd, we’re more than just a care provider – we’re your extended family. Trust us to be there for you every step of the way, delivering compassionate care with a personal touch. Experience the difference with T & I Home Care Ltd, where your well-being is our top priority.

Charlotte Ascott - Registered Manager

"At the heart of our journey lies a commitment to family values and a passion for making a meaningful difference in care. Our vision is to create a nurturing environment where every individual receives the utmost attention and compassion, just like family."

Home care Options

Person centred support for every journey

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Home visits

During our home care visits, our compassionate team provides a comprehensive range of essential services tailored to your needs, including personal care assistance, medication support, transfer aid, overnight stays, and housekeeping. We also understand the importance of pets in your life, which is why we offer pet care services to ensure your furry companions receive the love and attention they deserve while you receive the care you need.

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Live in care

Experience the difference with our live-in care services, where our dedicated team provides round-the-clock support tailored to your unique needs. From personal care assistance and medication management to transfer aid and housekeeping, our compassionate caregivers are there for you 24/7. Plus, we understand that pets are family too, which is why we offer pet care services to ensure your furry friends receive the attention they deserve alongside our comprehensive care.

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Community access

Companionship and support to ensure our clients can actively engage in their hobbies and social activities. Whether it's accompanying them to their favourite hobby classes, assisting with food shopping, or running errands, our team is committed to promoting independence and enhancing quality of life. With T&I Care, clients receive personalized care that fosters a sense of belonging and fulfilment, empowering them to remain active and connected members of their community.

what your journey will look like

In three simple steps

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Step one

Step one in accessing our home care services is easy: simply get in touch with us. We believe in personalized care, which begins with a friendly chat about how we can support you or your loved one. Once we understand your unique requirements, we'll schedule an in-person assessment at your convenience. During this assessment, our experienced team will thoroughly evaluate your needs, preferences, and any specific requirements you may have. This ensures that we can tailor our care plans to perfectly match your individual circumstances, providing you with the highest quality of care and support possible.

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Step two

Step two involves a collaborative process where we work closely with you and your loved ones to develop comprehensive care plans that address every aspect of your support needs. We understand that each individual is unique, which is why our experienced team takes the time to listen to your preferences, concerns, and aspirations. Through open communication and careful consideration, we create detailed care plans that cover everything from personal care and medication management to emotional support and social engagement. By tailoring our approach to your specific requirements, we ensure that you receive the highest quality of care that respects your dignity, independence, and overall well-being..

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Step 3

In step three of our process, we prioritize personalized matching to ensure your comfort and satisfaction. Drawing from your likes, dislikes, and specific needs, we carefully select community care assistants who align with your preferences and requirements. Before any care is provided, a member of our management team will introduce the assigned carer to you, fostering a sense of familiarity and trust. After a few initial visits, we conduct follow-up check-ins to ensure that everything meets your expectations. We believe in maintaining open lines of communication and actively seek your feedback to ensure that your care experience is perfect. This ongoing dialogue allows us to promptly address any concerns and make adjustments as needed. Furthermore, our commitment to excellence doesn't stop there. We maintain regular contact with you and your loved ones, updating care plans every four weeks to reflect any changes or developments in your care needs. This proactive approach ensures that our care remains finely tuned to your evolving requirements, providing you with consistent, high-quality support that you can rely on.

We welcome all clients age 65 and above.

Why us

The best home care experience

We're the top choice for home care because we match your needs with compassionate care and unwavering support, making your comfort and happiness our mission.

Kindness

Embracing empathy, compassion, and understanding in every interaction, ensuring everyone feels valued, respected, and supported

Creativity

We promote creativity with our clients through engaging activities, encouraging self-expression, and fostering a positive environment that inspires imagination and enjoyment in their daily routines

Emotional

We provide emotional support to our clients through attentive listening, empathy, and genuine companionship, fostering a sense of comfort and understanding in every interaction

Innovation

We promote innovation with our team and clients through forward-thinking approaches, climate friendly pledge and advanced digital care systems to enhance their care experience and empower them to live more independently and comfortably.

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Designed to support you to live independently

In depth care planning

Through our comprehensive assessment process, we delve deep into understanding every aspect of your unique needs and preferences. This meticulous approach ensures that you receive an exceptionally high standard of care, meticulously tailored to meet each and every one of your requirements

1-1 time with carers

During your visit, you receive exclusive one-on-one support from our caregivers. Their undivided attention is devoted solely to you, providing an opportunity to discuss anything you wish, enjoy companionship, and foster meaningful relationships

Making it possible for you to remain at home

Benefit from our dedicated caregivers who provide support in the comfort of your own home, allowing you or your loved ones to stay independent and avoid hospital or residential care. In addition to scheduled visits, we also provide extended stays and live-in care if needed.

Promoting independence

We prioritize and actively foster your independence, empowering you to take charge of your life. While we promote self-reliance, we are always ready to provide assistance whenever you need it. As we gain deeper insights into your strengths and challenges, we tailor our support to help you lead a fulfilling and meaningful quality of life.

Tailor made support

We provide personalized support tailored precisely to your needs. Our person-centred and holistic approach ensures thorough attention to every aspect of your care. With unlimited revisions and access to your care plans, you have full control. You can even grant your family permission to review your care notes, fostering transparency and collaboration in your care journey

24/7 telephone support

We offer round-the-clock support for any concerns you may have. Our dedicated management team is available 24/7, ensuring that there is always someone ready to address emergencies promptly.

Meet the management team

Experts in giving you and your loved ones a high quality of care

Charlotte Ascott

Registered Manager

Ellie Binding

Assistant Manager and Care Coordinator

As the Assistant Manager at T & I Home Care, I bring a wealth of knowledge and experience in the field of healthcare management. With a background rooted in compassionate caregiving and organizational leadership, I am deeply committed to making a positive impact on people's lives. What drew me to T & I Home Care is its unique family-run ethos, which fosters a sense of belonging and camaraderie that resonates with me deeply. I believe in the company's values of trust, accountability, nurturing, dedication, and innovation, seeing them not just as words, but as guiding principles that shape every aspect of our work. At T & I Home Care, I have found a platform where I can leverage my expertise to make a tangible difference in the lives of our clients and their families. Whether it's implementing innovative care strategies, fostering a culture of accountability and trust within our team, or nurturing personal connections with those we serve, I am dedicated to upholding the highest standards of care and service excellence. Together with our passionate team, I am committed to continuously improving and innovating our practices to ensure that every individual receives the exceptional care and support they deserve. Working at T & I Home Care isn't just a job for me – it's a fulfilling opportunity to contribute to something meaningful and truly make a difference in the lives of others.
Ellie Binding
Assistant Manager

More than just home care

Beyond Home Care, We're Family Care, Were T & I Care.